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Published on 7 July 2026

Postal markets

Industry-standard working conditions

All companies subject to reporting requirements must comply with the working conditions customary in the industry. PostCom monitors whether the companies in question comply with this obligation. Providers of postal services who are subject to the obligation to notify must confirm in the annual report that they have concluded a collective employment agreement (CEC) or that they meet the minimum requirements set out in the Postal Services Commission Ordinance on the Minimum Standards for Working Conditions in the Postal Services Sector (PostMSO), SR 783.016.2). If a provider has concluded a collective employment contract (CEC) with its staff, the working conditions customary in the sector are deemed to be fulfilled. Postal service providers oblige their subcontractors to comply with the working conditions customary in the postal services sector if their turnover from postal services amounts to more than 50% of total turnover.

Minimum standards

In the largely liberated postal services market, PostCom has specified minimum standards for working conditions that have entered into force on 1 January 2019. These minimum standards protect employees against wage dumping who do not benefit from protection afforded by a collective employment agreement. They also have to facilitate market access for new service providers. The involved social partners may also negotiate other conditions.

International Relations

As an ad hoc observer, PostCom actively contributes to the work of the European Regulators Group (ERGP). The President participates in the international conferences with the Head of the Technical Secretariat, while the members of the Technical Secretariat are active in special committees. Further information on these activities can be found on the Publications and Links page.